Terms and Conditions

  1. Swiss Trail Camps Terms and Conditions
    • Swiss Trail Camps representive
    • Payment due date
    • Cancellation policy
    • Cancellation in the event of government regulation changes due to COVID-19
    • Unused portion of trip
    • Changes by you
    • Cancellations or Changes by Us and Flexibility
    • Photography
    • Self-Guided Tours
    • Trip Cancellation and Travel Insurance 
    • Medical considerations
    • Your obligations as a trip member
    • Our legal limitations
    • Releases and related provisions
  2. Swiss Trail Camps Covid-19 Policy
  3. Rescue Insurance
    • International Trail Running Association

1. Terms and Conditions

Please read carefully. This is a legally binding contract.

Swiss Trail Camps representive

Julienne Horbach is the founder of Swiss Trail Camps.

Julienne Horbach represents Swiss Trail Camps. The name “Swiss Trail Camps” is used as a marketing name. The name “Swiss Trail Camps” is used in this agreement.

Payment Due Date

Payments are due 14 days after booking. Not paying on time will be considered grounds for cancellation, in which case our cancellation fees will apply.

Cancellation policy

Cancellations must be received in writing by email and are subject to the following fees per guest:

  • More than 90 days before departure: 10% of tour cost
  • 46-90 days before departure: 20% of tour cost
  • 31-45 days before departure: 50% of tour cost
  • 0-30 days before departure: 100% of tour cost

Cancellations policy Eiger Ultra Trail & adidas Terrex Infinite Trails

Swiss Trail Camp offers special conditions for the participants. Participants of the Grindelwald Trail Camp will get a guaranteed race entry spot of the Eiger Ultra Trail. After successful registration of the Eiger Ultra Trail race a cancellation of the camp or the Eiger Ultra Trail is no longer possible.

Unused Portion of Trip

No refunds will be provided for any unused portion of a trip once the trip begins, including but not limited to if you leave a trip for any reason, miss the trip’s departure date or an activity, or have to be removed from a trip. There are no exceptions to this cancellation and refund policy, including for reasons related to weather, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. For this reason, we highly recommend that you purchase travel insurance.

Changes by You

If you need to make changes after your tour has been confirmed, for example, adding or subtracting nights, changing dates, hotels or meal plans, we will be happy to help when we can. 

Keep in mind changes are not always possible, especially when one change affects subsequent nights. Additionally, our outside suppliers, including hotels, often impose additional fees or penalties for changes and cancellations. As a result, it is in our sole discretion whether to accept a change request. If we accept your request, you will be asked to pay an administrative fee of CHF 300/person in addition to any new costs incurred, which can be substantial. Change requests should be made in writing, by email.

Cancellations or Changes by Us and Flexibility

Swiss Trail Camps reserves the right to cancel or reschedule a camp if the required number of participants has not been reached.

We reserve the right to cancel, alter or modify any trip without prior notice for any reason, including but not limited to for the safety, comfort and / or well-being of trip participants and for circumstances of Force Major, ie circumstances beyond our control which prevent us from providing the trip as planned. This includes the right to replace or substitute guides and accommodations in the trip materials, modify the order in which places are visited, and make other changes in the itinerary. 

If we are forced to significantly alter or cancel your trip due to Force Majeure, which is rare, we will let you know as soon as possible. In these circumstances, you can choose one of the following options: 

  1. Accept our offer of a comparable replacement trip, offered at our sole discretion and subject to availability, or
  2. Receive a refund of all monies paid less any non-refundable deposits paid to third party suppliers.

When accepting an offer for a replacement trip:

  1. If the cost is lower than the price of your original trip, you will receive a refund for the difference in cost, or
  2. If the cost of the replacement trip is higher than your original trip, the costs will be charged. 


Swiss Trail Camps reserve the right to take photographs or videos during the operation of any tour or part thereof and to use the resulting photography, videos, or recordings for promotional or commercial use. 

By making a reservation on a Swiss Trail Camps trip, you agree to allow your likeness to be used by Swiss Trail Camps without compensation to the participant. 

If you prefer that your likeness not be used, you must notify Swiss Trail Camps in writing prior to departure of the tour.

Self-Guided Tours

Any custom or self-guided itinerary is subject to changes based on hotel availability. If you need to make any changes to your trip, we will of course do our best to accommodate your change request; however, this may not always be possible.

Any changes made by the client after the deposit is made are subject to a CHF 200/person service fee. If the change incurs any expenses, these will be chargeable on top of the service fee. Taking part in a Swiss Trail Camps self-guided trip is done entirely at your own risk. Swiss Trail Camps cannot be held responsible for inclement weather, trail closures, any injuries, loss or damages during your trip. 

Trip Cancellation and Travel Insurance

Although we do not require trip cancellation insurance, to protect your investment in the event you need to cancel your trip, trip cancellation and travel insurance is highly recommended. Trip cancellation insurance may be the only means of receiving reimbursement for flights and other non-refundable expenses should one of our tours be canceled for any reason.

Medical Considerations

If you have any medical or psychological conditions, it’s important you let us know well before departure so that we can make extra arrangements if necessary. You can do this when signing up for your trip, using the comment box provided. 

Swiss Trail Camps and its employees, agents, guides, affiliates, and associates (hereinafter its “Associates”) have the right to disqualify anyone at any time both before and during the trip if they feel the trip member is mentally or physically incapable to continue and / or if a trip member’s continued participation jeopardizes the group’s or his / her own safety. Swiss Trail Camps reserves the right to provide alternative activities and onward transportation in situations where the guide determines that the participant is mentally or physically incapable of completing any day’s activities in a reasonable amount of time or if participation puts the participant at increased risk of injury . 

Swiss Trail Camps is not a medical facility and therefore has no responsibility regarding medical advice, medications or inoculations that you or your doctor deem necessary for your safe participation. Hospital facilities for serious problems are often unavailable, and evacuation can be prolonged, difficult and expensive. 

Swiss Trail Camps assumes no liability regarding provision of medical care. By registering for your trip and accepting these Terms and Conditions, you agree to pay for emergency evacuation and emergency medical care.

Your obligations as a trip member

By participating in a Swiss Trail Camps trip, you assume certain obligations to Swiss Trail Camps and the other trip members. It is your responsibility to:

  • Understand the conditions implied in the Swiss Trail Camps Trip level score of your selected trip.
  • Select a trip that is appropriate to your interests and abilities.
  • Prepare for the trip by familiarizing yourself with the trip itinerary and trip preparation materials sent by Swiss Trail Camps.
  • Bring appropriate gear and clothing (mandatory equipment) as advised by Swiss Trail Camps.
  • Follow considerate standards of personal hygiene in order to reduce risk of contracting diseases.
  • Follow considerate social behavior with other trip participants and respect their habits.
  • Respect the areas in which we travel by using environmentally safe products, staying on established routes of travel and not littering.
  • Abide by instruction / rules / outdoor ethics written or communicated by Swiss Trail Camps or its Associates.
  • Travel at a pace consistent with the safety of the group, as managed by the guide. If the guide decides that you are not traveling at a pace necessary to maintain group safety, or if you prefer to take a route different from the rest of the group, you become responsible for your own safety, as well as for any cost incurred, such as transportation.

Swiss Trail Camps reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health, or mental condition impede the operation of the trip.

Our Legal Limitations

Swiss Trail Camps may contract with independent contractors to provide transportation, guide services and / or all other related travel services. We assume no responsibility for injury, loss or damage, however caused, to person or property in connection with any service provided by an independent contractor or resulting directly from the following: Acts of God, detention, annoyance, terrorism, thefts, pilferage, Force Majeure, civil disturbances, government restrictions or regulations, strikes, delays and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or change in transit or hotel services over which we have no control. 

We reserve the right to make reasonable changes in the itinerary where deemed advisable for the comfort and well-being of trip members. By accepting these terms and conditions and registering for this Swiss Trail Camps trip, the participant agrees to be bound by the above terms and conditions.

Releases and related provisions

By participating in a Swiss Trail Camps trip, you agree to all of the following:


I / we hereby release and discharge Swiss Trail Camps, its owners and Associates, and their successors and assigns (hereinafter the “Released Parties”), from any and all liabilities, suits, claims, and demands, actions or damages (including attorneys’ fees and disbursements) incurred by me arising out of the participation in activities under the direction of Swiss Trail Camps including without limitation, all claims for property damage, personal injuries, or wrongful death. This release is binding on my heirs, assigns, and agents.

This release includes, but is not limited to, claims for the negligence of the Released Parties and claims for strict liability for abnormally dangerous activities. This release does not extend to claims for gross negligence, intentional or reckless misconduct, or any other liabilities that applicable law does not permit to be released by agreement. I / we also agree NOT TO SUE or make a claim against the Released Parties for death, injuries, loss, or harm that occur on the trip.

Medical Release

In the event of an emergency, I / we give permission for any medical treatment provided by Swiss Trail Camps and its Associates, which might become necessary. I / we hereby authorize the leader of the activity to secure such medical advice and services as may be necessary for my health and safety, and I / we consent to release all medical information the leader determines necessary to any medical provider. I / we also agree to accept financial responsibility for medical treatment. I / we acknowledge that hospital facilities, qualified medical care, and emergency medical evacuation may be limited or unavailable during portions of the trip and, where available, may be expensive. 

I / we understand that Swiss Trail Camps assumes no responsibility for providing medical care during the trip, and I / we will have to pay for any medical care and / or evacuation that I / we incur. In consideration of the permission to participate in the trip, I / we agree to the terms contained in this document.

Awareness of Risk

I / we understand the nature of trail running in the Alps and I / we have chosen to engage in and I find no reason why I am / we are physically or mentally unable to perform the required actions in order to safely accomplish a Swiss Trail Camps trail running trip. I am / we are fully aware and understand that the activities in which I am / we are participating under the arrangement of Swiss Trail Camps and its Associates are potentially dangerous and that there are risks inherent in all outdoor activities. These risks include but are not limited to, inclement weather, hazards in trail running, hiking on mountain trails, general outdoor activity, and travel by train, bus, funicular, and aerial tram. Risks associated with such activities include but are not limited to serious bodily injuries, such as permanent disability, paralysis, and death. 

There are many risks that may arise from foreseeable or unforeseeable causes (eg falling rocks from above and hitting participants). I / we understand that these risks may be brought about by my own actions or inactions as well as other participants ‘and Swiss Trail Camps Associates’ actions or inactions. 

Any decisions made by Associates of Swiss Trail Camps are part of the risks of the activities listed above. I / we also understand that there may be other risks and economic or social losses unforeseen at this time. I / we fully accept all such risks and responsibilities, costs, damages, and losses that may come to me as a result of participating in these activities.


I / we hereby agree to indemnify and hold Swiss Trail Camps and its Associates harmless for any litigation expenses, attorneys’ fees, loss, liability, damage or cost which any may incur as a result of any claim arising out of my participation in a Swiss Trail Camps trip, to the fullest extent permitted by the law. 

This is a legal binding contract. 

I / we have read and fully understand this agreement and am fully aware of its content and context. I / we understand that this is a legal contract and that this is a release of liability. In submitting this tour reservation and payment of deposit of my own free will, I / we agree to the terms and conditions set forth above. 

If the tour participant is under age 18, tour reservation and payment by a parent or guardian is required, and the parent or guardian’s reservation and payment constitutes their consent to the terms above.

2. Swiss Trail Camps Covid-19 Policy

During a Swiss Trail Camps trip, trip participants will be asked to abide by our Covid-19 safety policy. As of March 22, 2022, this policy is as follows:


You cannot participate in a Swiss Trail Camps trip if you are currently testing positive for Covid-19. Any incurred trip costs will be your responsibility, or the responsibility of the paying party.


While not required, Swiss Trail Camps strongly recommends that its guests be fully vaccinated against Covid.

Here’s why. Even if you consider yourself to be low risk for infection, you may find yourself in high risk settings, such as an unanticipated visit or meeting with someone who has been less diligent than you at avoiding transmission risk.

On the Trail

We consider typical spacing when trail running to be adequate for avoiding virus transmission. All available evidence indicates transmission risk in an outdoor setting is very low.

Handwashing and Hand Sanitizer

Regular hand washing is recommended. Everyone on the trip should have hand sanitizer with them, and use it when washing hands is not convenient.

Personal Responsibility

Guests and guides should refrain from higher Covid risk activities, such as any events that might be occurring with larger groups in indoor space, while on the Swiss Trail Camps trip.

If You Have Symptoms

If a guide or guest experiences any possible Covid symptoms such as aches, cough, fever, or fatigue they must report it to Swiss Trail Camps and not attend the run.


4. Rescue Insurance

Rescue services in the Alps are generally excellent and widely available. Rescue costs and policies vary widely among the different countries in the Alps, however. The cost of rescue is also affected by your country of residence, and the terms of your personal health insurance policy. We encourage you to review your policy and contact your personal insurer. 

If you are uncertain about what your personal health insurance covers, or if you simply want to ensure reliable coverage across the Alps, you can consider rescue insurance from ITRA, the International Trail Running Association, which is based in Switzerland. ITRA is a non-profit organization that promotes the values of trail running, its diversity, the safety of races and the health of runners, and furthers the development of trail running.

Coverage lasts for a year, so if you’re injured while trail running during the term of your membership, your coverage will be in effect.